Summary
This paper provides a review and concept analysis of turnover intention. The aim was
to promote Nurse Managers’ understanding of the meanings and mechanisms of turnover
intention, which could help them counteract nurse turnover. Sixty-six papers published
between January 1998 and August 2007 were collected from CINAHL, PubMed, and PsycINFO
databases, and were subjected to Rogers’ concept analysis. The results showed that
turnover intention is a multi-stage process involving the voluntary departure of employees
from their current position, and is triggered by negative psychological responses
to internal/external job context. These psychological responses evolve into withdrawal
cognition and behaviours, and lead to actual turnover. To prevent nurse turnover,
Nurse Managers should closely observe the internal and external causes of turnover,
and the stage of nurses’ turnover intention.
Keywords
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Article info
Publication history
Published online: July 27, 2009
Accepted:
May 4,
2009
Received:
February 12,
2009
Identification
Copyright
© 2009 Royal College of Nursing, Australia. Published by Elsevier Inc. All rights reserved.
